1.5 Create Adjustments to Transfer Debt to Single SA

Reference: Write Off Uncollectible Receivables Process Model - Page 1 for the business process diagram associated with this activity.

Group:

•	Refund A/P Request

•	Pre-Processing for Write Off Monitor

Actor/Role: CC&B

Description: Adjustments are created to move debt to a single Service Agreement before requesting refund.

Process Names

•	WPM - The write-off monitor analyzes all accounts with finalized, unpaid service agreements.

Entities to Configure

•	Write Off Control

•	Adjustment Type

Available Algorithms

•	CI_WO_AP_ADJ (WO A/P ADJ) - The system will evaluate whether or not the total SA balances within a debt class qualify for an A/P adjustment.